Enterprises must align their communication plans for e-mail, telephony, presence, conferencing, desktop clients, mobility and business applications. We will provide a framework and examples for how to do this.
Topics Discussed Gartner analysts discussed with participants the following topics:
What is unified communications?
How are communications evolving into, and with, business applications?
How can enterprises ensure the longer-term viability of communication infrastructure investments?
What is the business case and value of the new generation of communications?
