Predictions for 2008

Gartner Predicts 2008 and Beyond

Our annual Gartner Predicts report highlights projections on the topics that matter most to our clients. Whether the issue is software as a service or networking, architecture or consumerization of IT, clients are urged to read these special reports before making major or minor IT decisions in 2008.   Read more
Alert Program and Portfolio Management Leaders About Big Upcoming Changes
(Summary)

PPM leaders are investing in methodologies, processes and organizational constructs that are quickly coming to the end of their useful lives. Now is the time to start edging your organization toward the next destination.

Business Is Changing in the Platform and Integration Middleware Market
(Summary)

Increasing adoption of platform and integration middleware will continue. Despite massive market consolidation and technology maturation, the industry's turbulent evolution will present users and vendors with new opportunities and challenges.

Changes in What End Users Will Buy and How They Will Pay for It
(Summary)

Expect changes in computing devices for user environments, including how the operating system is paid for and devices are supported, as well as changes in notebook prices and marketing.

CRM Investments Will Shift to Fuel Increased Return on Investment
(Summary)

In 2008, CRM investments will begin to shift toward business-to-consumer e-commerce technologies, online communities, virtual contact centers and marketing resource management. Google will enter the CRM market.

Emerging Technologies Make Storage Hardware and Software More Effective
(Summary)

A range of emerging storage hardware and storage software technologies will enable users to more effectively address storage infrastructure complexity, cost and performance issues.

Enterprise Network Services
(Summary)

Ethernet services continue to grow, and providers are showing an increased interest in business outcomes. Enterprises may well be purchasing their last desk phones.

Global Sourcing Heading to the Next Stage of Maturity
(Summary)

Global sourcing is slowly evolving toward relative maturity, but significant changes continue to occur. Buyers and vendors need to understand the key Strategic Planning Assumptions that will affect sourcing maturity, and how to plan for these changes when developing their sourcing strategies.

Mobile and Wireless Set New Directions in Devices and Networking
(Summary)

As they do every year, mobile and wireless will set and align with many technology trends. Enterprises should prepare for increased virtualization, wireless networking in the office, dramatic developments from iPhone and negative developments in mobile WiMAX.

New Names, Offerings Drive Enterprise Telephony
(Summary)

IP telephony technology is changing how end users transport, deliver, access and manage voice communications. An increasing familiarity with the concept of unified communications is motivating organizations to be more strategic about their choices regarding telephony architectures and platforms.

Shared Services, BPU and Convergence Alter the Business Process Outsourcing Market
(Summary)

In the next three years, many companies will sell their shared-service centers to BPO providers, more BPO services will be delivered through the business process utility model, and an increasing proportion of deals will feature globally delivered combinations of BPO and application outsourcing.

Smart Print Management Underpins Operational Success
(Summary)

As enterprises become increasingly conscious of and accountable for their impact on the environment, strategies and technologies aligning with "green IT" -- such as reduced paper consumption and greater use of scanning -- will become a cornerstone of many businesses' operational success.

The Client Computing Market Will Undergo Fundamental, Structural Changes
(Summary)

By 2012, the worldwide PC market will see different market dynamics that will require more flexibility among the industry players.

The End Of Old Certainties in C&SI
(Summary)

New market realities will change the landscape of consulting and system integration services for both buyers and sellers.

The Market for Servers and Operating Systems Continues to Evolve
(Summary)

The server market continues to evolve with new vendors entering the market, operating-system fates changing, and underlying hardware lives longer, in different shapes.